| PICTURES CANNOT BE UPLOADED DIRECTLY TO THE WEBSITE. Your ad will be created by a professional at Moments to Remember, LLC after you email the information requested on our Contact/Place Order page, complete your payment (an invoice will be emailed to you along with a link for online payment purposes), and provide the pictures as described on our How to Send Your Pictures page.
Layout
FOR CUSTOMIZED ORDERS -- Unless otherwise requested, Moments to Remember, LLC will use its creative talent in designing your child's customized ad. If you have any specific requests that you'd like us to include (i.e. a general layout - you may also send us a rough draft if you choose, clip art, a special background such as stripes, polka dots, specific fonts, your child's favorite colors, school colors, etc.), please let us know and we will do our best to accommodate you.
Personal Message
Please provide your child's personalized message to Moments to Remember, LLC at the time of purchase.
Photo-Editing
Photo-Editing is available at a small cost per picture (see Pricing page). This includes date/time removal, red-eye reduction, slight imperfection removal such as small stains, minimal eye-glass glare, and shadow reduction. It does not include major alterations.
Pictures
Please ensure that your pictures are of good quality. We cannot improve a fuzzy, distorted picture. If sending a digital picture, please be sure to send the original file from your hard drive (not a file that is copied off of an internet website- i.e.SnapFish, Shutterfly, etc - as the resolution will automatically be of a lower, unusable quality and your ad will not look professional). If they are scanned in and sent on a disk or via email, they MUST be at a MINIMUM resolution of 300 ppi. All pictures must be in good taste. Moments to Remember, LLC has the sole discretion to refuse to accept any picture it feels is not in compliance with the above requirements.
Completion Time
FOR CUSTOMIZED ORDERS (exception -- If a free template is included with your ad purchase and you are simply upgrading your order, please refer to the FOR SCHOOL TEMPLATES paragraph below for information on the completion time.) --
Moments to Remember, LLC will make all efforts to complete your ad in a timely manner. Once your ad is completed, a proof will be sent to you via e-mail. Upon approval of the ad, Moments to Remember, LLC will prompty mail the CD and/or glossy print of the completed project to you (you will then submit it to the school) along with the pictures you sent (pick-up is available for customers in the Tampa Bay area). Ads will generally be completed 5-7 business days (often much earlier) after receipt of all pictures. However, due to unexpected volume, delays are possible. It is strongly recommended that you plan accordingly and beat the rush!
FOR SCHOOL TEMPLATES-- You must place your order on or before the deadline given by your school. Once your ad is completed (this often takes time due to the volume of orders placed at any given school), a proof will be sent to you via email. If you would like to see any changes to your proof (alternative colors, font, message, etc), Moments to Remember, LLC will provide you with one free revised proof. Subsequently, there will be an additional charge of $10 for each revised template. If upgrading to a customized ad, there will be no charge for any revisions (unless new or replacement pictures are added; $5/picture). There will be no charge for any changes that are required due to the error of Moments to Remember, LLC. If you do not respond within 7 days after your proof has been sent, Moments to Remember, LLC will assume that you approve the ad and will submit it for publication. Changes may not be made once this has been done.
Use in Marketing/Web Site
Moments to Remember, LLC may use your completed ad for marketing purposes, either in-person or via the internet.
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